Profile
WARD HILL MARKETING, LOWELL, MA
Production Coordinator May 2014 – Present
■ Building and updating website content, working with Joomla and other CMSs
■ Debug and assist in technical issues – frontend and backend
■ Project management – handling multiple projects for multiple clients simultaneously
■ Edit client datasheets, eDirect reports and create dashboards
■ Manage and report on client leads
■ Create and manage email templates and campaigns
■ Graphic design using Adobe Creative Suite - producing various artwork depending on client needs
CLOUD SPECTATOR, BOSTON, MA
Web Developer Intern Sept 2014 - Jun 2015
■ Design and help implement website tool – portal-like project
■ Create mockups for website tool
■ In charge of using best practices to redesign and execute main website (UX fundamentals, design, development), and added e-commerce
■ Update backend problems in main website
BOSTON BUSINESS JOURNAL, BOSTON, MA
Creative Services Assistant (Feb-Mar) / Receptionist (Apr-May) Feb 2014 - May 2014
■ Graphic designing – creating house ads, sponsorship ads, print ads, web ads
■ HTML email newsletters and marketing
■ Print work – making signage and materials for events and advertisement
■ Responsibility of uploading digital paper onto web and knowledge of assembling paper
■ Assisted individuals with technical difficulties when needed
■ Answer phone calls, greet visitors, distribute mail and handle outgoing mail, process checks, order supplies, manage conference room schedules, enter IO/contract orders for sales reps, assist sales operations director and controller
GMO GLOBALSIGN INC., CAMBRIDGE, MA
Web/Marketing Intern May 2013 - Aug 2013
■ Focus on SEO and analytics work
■ Provide assistance to the web team
■ Assist in the development of web KPI tracking documentation
■ Test and report on collaboration tools for multivariate testing
■ Create and perform multivariate and A/B testing to improve conversion funnels and conversion rate optimization
CHEESEBOY: GRILLED CHEESE TO GO LLC., BOSTON, MA
Shift Manager (previously a Team Member since July 2011) Sept 2012 - Sept 2013
■ Works well in a rapid-paced environment and great customer service skills and experience (works in all areas including register, sandwich making, sandwich grilling, prepping, expediting and more)
■ Supervising and delegating associates to appropriate tasks
■ Attention to detail in and around work area; making sure employees are following work expectations, standards and procedures, proper food handling, provides constructive feedback when necessary
■ Handles inventory and ordering food and supplies, packaging, cash (counting safe and registers, cashier reports), conducts station observation checklists on employees